This is one article in HBR and not a case study or strategy, but a tool to assess factories within a hour or day. The tool is called “RPA”(=Rapid Plant Assessment), and use only two sheet, one is questionnaire and the other is rating sheet. In use of the tool, we can evaluate the plant by the score, which range between 11 and 121.
Rating 11 categories are following;
1,Customer Satisfaction(=whether workers know their client or whom they produce their part)
2,Safety, Environment. Cleanliness, and Order(=How well the workplace is organized)
3,Visual Management System(=How much they use visual cue in line or work)
4,Scheduling System(=How every part’s schedule is integrated to one, and modified by daily communication)
5,Use of Space, Movement of Materials, and Product Line Flow(=How effective the move or transfer of workers and products)
6,Levels of Inventory and Work in Process(=How high or low the inventory is and the widget that is stopping)
7,Teamwork and Motivation(=How motivated workers are, or whether there are any picture or poster that indicates teamwork)
8,Condition and Maintenance of Equipment and Tools(=How equipment is well-maintenance)
9,Management of Complexity and Variability(=How many workers engage in recording or entering date)
10,Supply Chain Integration(=How suppliers paid)
11,Commitment to Quality(=How workers understand their quality system or goal)
These are fresh for me because I have recently been reading economic article that analyze firms by figure. I think visual information or interactive communication is more important than some figure such as “bottom line”. However, to find useful information by tangible thing is difficult, so I have to develop my eyes to see directly what it is.
URL:http://webuser.bus.umich.edu/Organizations/rpa/
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